In the modern era, the development of social services and the integration of digital technologies into this field are shaping a new stage in state–citizen relations. Azerbaijan stands out with its pioneering initiatives in this direction, and the country’s upcoming “SOCGOV 2025” international conference is regarded as a major global event.

The SOCGOV initiative is a global platform aimed at promoting innovative governance in the social sector. Its mission is to enhance the quality of social services and ensure that services provided to citizens through artificial intelligence and digital technologies become more accessible, flexible, and transparent. For Azerbaijan, this initiative is of particular importance, as the country has already developed advanced practices in the digitalization of social services — practices now being shared on the international stage.

According to Tural Mailov, Chairman of the Organizing Committee of the “SOCGOV 2025: AI for Humanity and Transformation” conference and Deputy Chairman of the Board of the DOST Agency, the event will bring together government institutions, international organizations, higher education institutions, and private sector representatives from various countries.

He noted that the panel sessions will focus on topics such as the formation of a digital state, the future of the labor market, inclusivity in social services, and the application of artificial intelligence.

“The goal is to share innovative approaches in the social sphere, establish new cooperation platforms, and strengthen Azerbaijan’s leadership role in global social governance. Holding the conference at the Gulustan Palace is not only a reflection of Azerbaijan’s modernity but also a sign of respect for the country’s statehood traditions,” said Mailov.

Solmaz Hasanova, Head of the Volunteers Department at the DOST Agency, emphasized that DOST volunteers have a special mission during the event. They will assist in welcoming international guests, supporting the registration process, and helping with logistics and communication throughout the conference. This is not only technical support but also a demonstration of Azerbaijan’s hospitality and the strong social responsibility of its youth.

DOST volunteers have long played an active role in serving citizens at DOST centers. By responding to inquiries, guiding visitors, explaining e-services, and supporting social projects, they acquire professional skills while contributing to the strengthening of social solidarity. This experience enables them to successfully participate in international events such as SOCGOV.

The philosophy of SOCGOV is human-centered innovation and sustainable social services. The participation of volunteers is particularly important, as they serve as catalysts in implementing social projects and in shaping a new mindset in state–citizen relations.

As one of the main organizers of this global initiative, the DOST Agency demonstrates not only an advanced model of professional governance but also the active involvement of young people in social innovation on a global scale.

“SOCGOV 2025” opens a new window into the future of social services. The outcomes achieved here will not only strengthen Azerbaijan’s position in the field of social protection but also pave the way for new international partnerships. The participation of DOST volunteers in this process stands as a clear testament to the commitment of Azerbaijani youth to innovation, social responsibility, and the values of statehood.

18.09.2025

Share this news:

Copied! Copy link